Convocare Systems is an offshore contact center based in the Philippines and has a 250-seat capacity. Our expertise lies in outbound-inbound contact, customer service, business and data processing, technical support, and web services. While our expertise enables us to cost-effectively provide solutions that are aligned with client objectives, our dedicated team is driven towards providing the most efficient and professional services for our clients and we typically lower costs for North American clients by 30%-50%.
At Convocare, we think of each agent as an "associate partner" with our organization. We listen to each and every person working with us and welcome their feedback on any subject. Our atmosphere is designed to promote well-being, comfort and enjoyment by providing gaming facilities and entertainment centers. These factors combined with our ongoing training, a competitive salary and fringe benefits are what cultivates our high morale organization and attracts the best-of-breed to join us. Our goal with our people is to turn jobs into careers.
To meet the goals and objectives of our clients and to add value to their organizations while providing the highest quality of offshore business processing.
- Teamwork
- Transparency
- Honesty
- Integrity
- Drive
We see ourselves as a partner with our clients, always willing to adapt to changes in order to provide flexible and effective solutions. Our offshore center was built on standards that focus on our operations, technology, training, human resources and security. We pride ourselves in achieving our goals and continually challenge ourselves to exceed them.
Convocare always maintains high standard and best practices. Our core values of honesty and integrity never compromise abiding with regulatory laws. Our culture fully supports and continually encourages the highest ethical standards.